Black/White: Communication Styles in Conflict

(3 hours)

Culturally, African-American and Anglo-American communication styles differ dramatically. However, due to a lack of information and experience, few people of either group understand the communication patterns and norms of the other.

This dramatic seminar, presented by Mediation First consultants Mark Stein and George Harrison, will highlight the different communication styles of each racial group and examine why misunderstandings and conflicts are a natural outgrowth of these differences.

Attendees of this workshop will gain a new understanding of how to deal with communication styles of a racial group other than their own.

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