As President of Mediation First, one of the first comprehensive mediation firms in the U.S., Mark Stein has mediated over two thousand cases, including commercial and personal injury cases, personnel matters and divorce and custody cases in his twenty year career.  

A consultant for the U.S. Departments of Justice and Education, he has facilitated the creation of mediation programs in fourteen states - including four state-wide programs. As an international mediation consultant, Stein has assisted in the development of programs in the Cayman Islands and Ireland.  

Stein is the co-author of the book, Resolving Conflict Once and For All (Harmony House, 1997). A graduate of Vanderbilt University, Mr. Stein has been featured as a mediator on the "Oprah Winfrey Show" and has testified before the President’s Commission on the Future of Worker/Management Relations.         

As V.P., Director of Human Resource Mediation, George Harrison coordinates training and mediation of human resource disputes for Mediation First. A former human resource manager for UPS, Harrison is experienced in all aspects of human resource management. 

His most recent responsibilities were for employee relations for the International Air Group Headquarters for UPS in Louisville, Kentucky, USA.

Greg Gapsis has twenty years experience as a corporate lawyer, initially in the maritime and energy industries while based in New Orleans and then as International Counsel for a Fortune 500 consumer goods multinational. 

He has extensive experience in a variety of cultural settings and various courts and regulatory agencies, helping people achieve sound, conflict-resolving solutions.

A graduate of the University of Washington and the Tulane University School of Law, Mr. Gapsis brings both broad experience and highly developed analytical skills to the table in helping people and businesses achieve successful, cost-effective results.